Annotated Bibliography On Human Computer Interaction Design

Final Project CSCI 597 Introduction to Human Computer Interaction Design Spring 2015 Nikhil Bollu TAMU-Commerce, Department of Computer Science and Information Systems Commerce, TX, USA nbollu@leomail.tamuc.edu Abstract—This electronic document is a review based usability report, comparing two mobile operation systems. The mobile operating systems compared here are very popular Apple IOS and Google’s Android OS. The user reviews collected here are based on 15 different usability criteria compared between the two mobile operation systems. Keywords— Apple iOS; Google; Android; Nexus5; touch-id; iPhone; file transfer; Proprietary Apps; iMessage; iTunes; Bluetooth; Wi-Fi; iPad; Mac book; Personal Computer; Personal assistant application; Electronic Wallet; SIRI; Google Now; notification center; Autocorrect; Passbook; LTE; default applications; Privacy settings; shortcuts; customizations; Pedometer; accelerometers; Fitbit; mobile malware; I. 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Transition From Social Work Level Of Community Supervision...

his/her own rehabilitation. Provide a level of community supervision based on the releasee’s needs and behavior, and establish a structured environment that fosters respect through communication and structure (DOCCS, n.d.). Transition From Social Work/ Probation to NYS Corrections I feel that after my experiences within the classroom of Social Work classes, and interning at Monroe County Probation has altered my views of the general public and those under supervision in a positive manner. Prior to engaging in social work classes I feel I had a very closed mindset about the perspectives of the world. At this point in my life I feel that I am able to have a professional approach when dealing with clients and people under supervision with the impression of working with clients in a helping atmosphere while incorporating the policies of Corrections into on-the-job scenarios. Dealing with clients at probation has shown me how to work with clients and avoid personal biases and act in a professional manner while showing empathy and properly providing resources for the client. I feel that whomever you work with whether it be a probation client or an inmate within the prison, if they understand that you are ther e to help them and not to hurt them that they will generally respect you on a daily basis. Creating positive relationships with clients/inmates will create a helping atmosphere I believe and in essence create a positive working environment. Certainly, I will be dealing with

English Negotiation Free Essays

V: Good afternoon! Valerie Mitchell at your service! E: How do you do? Melanie Brantt, pleased to meet you. V: As you know, the reason of our meeting concerns the lawsuit between Glow Industries and Sweetface Fashion, regarding the conflict of the brand names for the products promoted. E: Yes, I have been informed by my client, she has given me all the necessary details. We will write a custom essay sample on English Negotiation or any similar topic only for you Order Now V: Alright, should we proceed? E: Yes, please. V: My client decided to take legal action against Sweetface Fashion due to the unauthorized use of the name ‘Glow’ for its products. As a result, Glow Industries demands Sweetface Fashion to take immediate measures in order to stop selling the successful Jennifer Lopez perfume under the same brand name as the one used by them. E: First of all, let me get the things clear. Sweetface Fashion registered the brand of the famous perfumes as ‘Glow by JLo’, which means everything has been done under strict regulation. I have brought you the official documents which provide evidence for the legal framework. Have a careful look yourself. V: I perfectly understand what you are showing me and I see nothing wrong so far. However, it was Glow Industries that first came up with the idea of ‘Glow’ for its line of cosmetics. So, I believe it is easy for you to understand that we have intellectual property rights. As a result, we are fully authorized to claim damages given that you adopted our brand name without consulting us. E: You cannot claim damages for something that legally speaking did not cause you any specific injuries. And I remind you that a few moments ago I have shown you the registration paper that clearly states all the conditions and even you agreed that there is nothing you can object about. V: Yes, we can claim damages, given that the simultaneous use of this brand could represent a disadvantage for both companies. E: Absolutely not! Sweetface has built itself an image on the market which is different of Glow Industries’. They are completely different artificial entities. There is no point in what you are saying. V: This is exactly where I was trying to get. If you do not accept our conditions, taking into account that Sweetface Fashion has known a strong growing period and is still in the expansion phase, refusing to do so would virtually affect the trust of your clients in your promoted brand. Besides, a lawsuit takes a lot of time and it is very expensive as well. Are you willing to do that? E: It is true that the expansion of Sweetface would be somewhat delayed, but given its large dimensions compared to Glow Industries, it wouldn’t have the same impact on the profits. V: Well then, I see you are willing to face Glow Industries in court. I would like to let you know that if we win the case, we will not only keep the ‘Glow’ name for our products, but we will also ask for 20% of the annual profits made by Sweetface. E: Let me tell you something too. There is also a large possibility for Glow Industries to lose the case. If that happens, Sweetface Fashion would be interested in acquiring Glow Industries and enlarge the number of shares. V: That’s out of the question! Glow Industries is a company with a longtime tradition for over 30 years. Under no circumstances we’ll sell it to Sweetface Fashion! No way! E: I am more than convinced that what I am about to tell you will get your attention. Sweetface Fashion has recently acquired a company which has been selling its products under the name ‘Glow’ and was the first one to ever use it. So, if you refuse to sell, Sweetface Fashion will be even more interested in taking further legal action against you. You wouldn’t like that, would you? V: So, we either win a small part or lose it all. E: Now you seem to get my point. V: Alright. Given the context, how much would Sweetface Fashion offer us? E: Starting at $4 million. V: No way! We ask for at least $10 million as we have been a successful company. E: You must be joking. V: Not a bit actually. E: We could give you $5,5 million and nothing more! V: $7 million and nothing less! E: $6,5 million, I insist! V: $7 million. This is our last word. You may take it or leave it! E: Alright, you’ve got a deal. If you lose the case, Sweetface Fashion will acquire Glow Industries for $7 million. But if you win, you will only get a small share of the profits. V: We are taking that chance. E: Well then, see you in the court! It was a pleasure to negotiate with you. V: The pleasure was mine. E: Have a nice day! V: Goodbye! How to cite English Negotiation, Papers

Qualitative Research in Business and Management †MyAssignmenthelp

Question: Discuss about the Qualitative Research in Business and Management. Answer: Introduction Air Asia Berhad is Malaysian low-cost airline, having the headquartered near Kuala Lumpur. This airline is the largest airline in Malaysia by destinations and feet size. The report includes the recent issues that are faced by the Air Asia is AirAsia QZ8501 Crash. It shows the issues faced by the company and the decision took by the company to resolve the issues. The company used approaches to address the issues faced by the Airline which leads to the crash of the airline. The decision making and the problems solving techniques are recommended to the company (Gumanti, 2015). The company is listed on the stock market, the analyses are involved which shows the company's share price across the period of the event. The recent and major issue which took place in the year 2014 on 28th December was a crash of the Air Asia aircraft QZ8501 which caused the death of the 162 peoples who were traveling on the plane. The Incident occurs due to some of the problems in the aircraft, the company took the decisions to bring the improvement in the safety of the customers. The reason behind the selection of this AirAsia crash as a problem is because there are many companies who get involved in an incident and then considering the severity of the problems they have to use the decision making and problem-solving approach which is going to help the company (Ma, Smith, 2015). Description of the problems The Air Asia passenger jet crashed into the Java Sea in the month of December 2014. There are some problems due to which the aircraft QZ8501 got Crash. The Airbus A320-200 was carrying 162 people from Surabaya in Indonesia to Singapore. The major problem which leads to the issue is the miscommunication between the pilot and the co-pilot in the plane. An apparent mid-air communication related to the response towards the technical problems occurred in the AirAsia flight QZ8501 (Finamore, 2015). The air traffic control lost the contact with the aircraft after 42 minutes of the take-off the airline. According to the investigators, the crew of the plane lost its control on the plane. Their finding said that the pilot of the plane was dealing with the repeated technical problems with the RTL (Rudder Travel Limited) and left the co-pilot to take control of the plane. This technical and electronic interruption in the RTL took place three times in the space within 13 minutes, in total it occurred approximately 23 times which eventually leads to the autopilot to disengage. The co-pilot took the control of the plane because the captain was trying to resolve the problem of the RTL (BBC News, 2015). The loss of the autopilot function in the plane was one of the major problems faced by the airline which leads to the crash of the plane. The loss of the autopilot function forced the co-pilot to fly the plane manually. While driving the plane manually the miscommunication took place between the pilot and the co-pilot. This is clear from the cockpit recording that the pilot instructed the co-pilot to pull down the plane. Actually, when the pilot pulls down the plane, the plane goes up and to make the plane go down the pilot need to push. According to the accident investigator Nurcahyo Utomo, the order given by the pilot to the co-pilot was confusing (Lamb, 2015). The plane went into a prolonged stall condition that was not possible for the crew to recover it. This shows the lack of training to the employees. At the last, the investigators said that the problems were related to the cracked solder joint which leads to the exposure to extreme temperatures. In the month leading up to crash the problem was occurring more frequently on the plane, it includes the flight three days earlier between the Kuala Lumpur and Surabaya. The decision making and problem-solving approach used by the company is Analytical Problem Solving. The analytical approach is used because the company has the ability to get into the detail of a problem that helps the company in evaluating all the components (Schoenfeld, 2014). The process starts with defining the problem, this includes the problem of the RTL which leads to the crash of the plane. According to the problem the company will generate the alternative solutions, the solutions will be evaluated by the company and the best solution is going to be selected by the company. It includes the alternative like a selection of the terminology for the communication in the air. The training of the pilot and the co-pilot should be conducted to deal the situation when they are in the air (Kozlowska, 2014). Selection of the best solution takes place considering all the factors and then comes the implementation. Once the solution is implemented by the company it is required to take the follow up that check that the solution is effective for the company or not. Description of the Approach used by the Air Asia The AirAsia passenger jet crashed and leads to the death of the 162 passengers. The incident took place due to inadequate training to the employees and the failure of the controlling Rudder. The diagram shows the analysis of the problem faced by the Air Asia. This shows the step 1 of the approach used by the company. The diagram clearly shows the root cause which leads to the crash of the plane. The solution of the situation is that the company should train their employees before handing them the flight. Another solution is company should improve the terminology of the communication so that no miscommunication can take place on the plane between the pilot and the co-pilot (BBC News, 2015). The analytical approach says that these are the two best solutions that should be used by the Air Asia. The approach used by the company leads to several benefits and limitations to the company. Benefits Limitations There is a presence of confidence in the company while making the decision. The decisions in the approach are based on the facts that help to make the quick decision (Bardach, and Patashnik, 2015). Experts opinion is involved in the project as the facts are based on the experts opinion. The process of finding the truth or fact is the time-consuming process that can lead to the delay in the decision. Lack of systematic process. Experts are not going to share their opinion unless it is asked them to share the opinion or to investigate. The benefits and limitation of the approach show that the company can make use of the other approach because the problem which is faced by the company is far bigger. Though this problem-solving approach is analytical which is based on the analysis and evaluation of the issue but this approach also includes certain disadvantages which may impact the company. The improvement is required in the analytical approach which is used by the company to take the correct decision and to solve the problem as soon as possible because these problems might affect the working of the company. To remove the limitation in which the expert doesn't share the reviews on their own the company should organize a team that can provide the clear opinion related to the problem. Apart from it, another limitation is that the process of finding the facts is time-consuming and not systematic, over here, the company should follow the step-by-step procedure which is going to help the company to conduct systematic work as well as the time in searching the fact will decreases (Juan, Faulin, Grasman, Rabe, and Figueira, 2015). Recommended approach to the Air Asia Considering the problem faced by the company, it is recommended to the company to make use of the FOCUS model of the decision making which is going to helps the company to deal with the issue. The focus model is one of the models which are used by the company to improve the processes. This model is included in the decision making and problem-solving approaches. There is a presence of the step-by-step implementation of the approach (Fleischmann, Schmidt, Stary, Obermeier, and Brger, 2014). The Flow of the focus model is clear from the below diagram:- F- Find the problem (Identifying the problem faced by the company) The Air Asia finds the reason behind the crash of the plane, which shows the identification of the problem that took place. O- Organize a Team (Formation of the team that can share the views that helps the company to clarify the problem) The company asks for the investigators to come and check the exact issue so that the company gets to know what further they have to take so that it cannot be repeated (Bohnsack, Pinkse, and Kolk, 2014). C- Clarify Problem (The analysis of the root cause based on the issue) The investigator clarifies the root cause which the pilots were facing in the air which leads to the crash of the aircraft. The main issues found by the investigators while inspecting the plane includes the failure of the RTL, and the miscommunication between the pilots. U- Understand Problem (The potential solutions appear after understanding the issue) The Air Asia CEO got to know the exact problem which was faced by the pilot while flying. It includes the failure of the automatic pilot system. The company got to know that they have to improve the terminology of the communication and technology and another is they have to give the training to the employees. S- Select Solution (Selection and implementation of the best solution take place) The company then selects the best solution which might help the company to avoid such issues which are faced by the company. Benefits and limitation of recommended approach Benefits Limitation It is structured and the simplest approach. It relies on the facts and the data rather than on the personal opinions of the people. The decision taken on the bases of the fact leads to the improvement in the quality. It explores all the possible consequences and the significances of the moving forward to execute the present step (Myers, 2013). It improves the quality and leads to the implementation of the solution in the correct manner. It is a lengthy approach which needs to be accomplished step-by-step. Each step is depended on the previous step, if in case the previous step is incorrect this will leads to the failure of the next step (Zikmund, Babin, Carr, and Griffin, 2013). This approach includes the maximum of the benefits to the company and the minimum of the limitations. The approach is best stated for the company considering the problems faced by the company. The FOCUS model of decision making and problem-solving will help the company to analyze and evaluate problems thoroughly so that the company can make the conclusion or solution correctly. Comparing both the approaches FOCUS approach implementation is required to the company. Implementation of the FOCUS model The implementation of the FOCUS model of the decision making and problem-solving includes different steps. Pareto Principle- Pareto principle states the 80/20 rule in which the 80% of the issues ascend from the 20% of the problem. The company problems arise when the crash took place because of the problem of the failure of the RTL and the miscommunication among the pilots in the air. The crash of the plane become one of the biggest issues for the company as the share prices of the company decrease after the crash of the AirAsia plane. The company is listed as the share market and the death of 162 people can impact the share prices. The company should identify the each and every problem which is faced by the pilots in the flight which leads to the crash (Koren, 2015). Though, the miscommunication leads to the many problems because the pilots were not able to control the flight and leads to the crash of the plane. The company organized a team that is going to help the manager in understanding the problem faced. The tool used by the company is the principal positioning; the aircraft control team was not able to analyze the actual problem which was faced by the pilots in the air. The company organized a team of the investigators who can investigate and analyze the problem considering the technical knowledge, recording of the control room and the evidence at the location. The Air Asia wants to work on the problems as soon as possible this is the reason they organized the team (ABC News, 2015). The use of the CATWOE technique helps the company to analyze the deep problem. The technique includes Customers, Actors, Transformation process, worldview, owner and the environmental constraints. The crash of the plane affects the customers of the Air Asia who usually travels in Air Asia. The investigator's teamwork as actors; these are the officers who are involved in the investigation. The issue creates an impact on the processes and the system of the company. The reputation of the company was in danger because of the death of the 162 peoples; the accident-free reputation of the company was exploiting (Bland, Grant, 2015). The group finds that their listed shares decreased by 13 percent after the incident. In this 13 percent; 2.56 ringgit before closing 8.5 percent lower in Kuala Lumpur (Tan, 2015). The customer who likes to travel with the AirAsia, their opinion changed after the crash of the flight. The customer who don't travel and don't know about the services of the company, after the crash they get to know the same and this may lead to reducing the customers for the airline. CEO of the company tries to handle the issue and they have taken the necessary resolution that the company is going to implement to face the issue (Kapoor, Jensen, 2015). The stage shows that the company tries to understand the problem and then the team spends the time to find the steps that might lead to the improvement. This method includes the use of the recording that helps the investigators to analyze the facts, evidence at the site, and the analyses of the crash plane will also help the team to identify the loopholes and the technical problems faced by the pilots in the plane. This step include the selection of the solution, the deep analysis of the issue helps the company to identify the best solution to be adopted so that the company is not going to face any such problem. This includes the training to employees and the improvement in the terminology that is used by the company. The implementation of the Focus model is done which clearly shows that one of the biggest problems faced by the company after the crash is the decline in the share prices of the company. The investors faced a risk of investing the amount in the company because they will not be able to get the positive return on the investment. The incident created the impact on the investors as the investors started selling their shares of the company; this is the reason AirAsia ending down 8.5 percent at its lowest close in a volume of 103 million shares which is 10 times the average volume. During the session the shares had fallen as much as 12.9%, seeing these investors decided that they should not invest the amount in the company's share (Hamzah, and Daga, 2014). If in case the investors will spend the amount on the companys share they have to struggle with their reputation also. The media and people will highlight the name of the investors who are still investing in the AirAsia Company after the incident. Not even the single investor wants to take this risk with the amount or with their reputation. Conclusion The report talks about the decision making and problem-solving of a particular issue which took place in the company in the year 2014 on 28th December Sunday. The company AirAsia faced the problem when the aircraft QZ8501 got Crash. The report includes the decision making and the problem-solving approach that is used by the company. The improvement in the approach which is selected by the company is also discussed along with the new recommended approach. At the end, the report includes the implementation process of the Focus Model that helps the company to make the correct decision. References ABC News, 2015 December 2nd, AirAsia QZ8501: Poor pilot emergency training, negligence behind plane crash, analysts say, ABC News, viewed on 13th November 2017, https://www.abc.net.au/news/2015-12-02/poor-pilot-emergency-training-behind-airasia-crash-analysts/6995644 Bardach, E. and Patashnik, E.M., 2015. A practical guide for policy analysis: The eightfold path to more effective problem-solving. CQ press. BBC News, 2015 December 1st, AirAsia crash: Faulty part 'major factor', BBC News, viewed on 13th November 2017, https://www.bbc.com/news/world-asia-34972263 BBC News, 2015 December 1st, Flight QZ8501: What we know about the AirAsia plane crash, BBC News, viewed on 13th November 2017, https://www.bbc.com/news/world-asia-30632735 Bland, B., Grant, J., 2015 January 12th, Crash upsets AirAsias Indonesia ambitions, Financial Times, viewed on 13th November 2017, https://www.ft.com/content/ceaee908-9718-11e4-9636-00144feabdc0 Bohnsack, R., Pinkse, J. and Kolk, A., 2014. Business models for sustainable technologies: Exploring business model evolution in the case of electric vehicles. Research Policy, 43(2), pp.284-300. Finamore, E., 2015 February 1st, AirAsia flight QZ8501: Captain's behaviour 'very unusual' prior to crash, investigators learn, Independent, viewed on 13th November 2017, https://www.independent.co.uk/news/world/asia/airasia-flight-qz8501-captains-behaviour-very-unusual-prior-to-crash-investigators-learn-10016634.html Fleischmann, A., Schmidt, W., Stary, C., Obermeier, S. and Brger, E., 2014. Subject-oriented business process management. Springer Publishing Company, Incorporated. Gumanti, T., 2015, Event Study On The Crash Of Airasia Plane: A Study On Travel And Leisure Companies Listed At Malaysian..., viewed on 13th November 2017, https://www.researchgate.net/publication/311648906_EVENT_STUDY_ON_THE_CRASH_OF_AIRASIA_PLANE_A_STUDY_ON_TRAVEL_AND_LEISURE_COMPANIES_LISTED_AT_MALAYSIAN_STOCK_MARKET?enrichId=rgreq-62b2067af0cd134ed1bb0de955a22376-XXXenrichSource=Y292ZXJQYWdlOzMxMTY0ODkwNjtBUzo0Mzk0NDE4Nzg3MjA1MTJAMTQ4MTc4MjUxNjIzOQ%3D%3Del=1_x_2_esc=publicationCoverPdf Hamzah, A.A., and Daga, A., 2014 December 28th, AirAsia has little margin for error in crisis over missing jet, Reuters, viewed on 13th November 2017, https://www.reuters.com/article/us-indonesia-airplane-airasia/airasia-has-little-margin-for-error-in-crisis-over-missing-jet-idUSKBN0K701J20141229 Juan, A.A., Faulin, J., Grasman, S.E., Rabe, M. and Figueira, G., 2015. A review of simheuristics: Extending metaheuristics to deal with stochastic combinatorial optimization problems. Operations Research Perspectives, 2, pp.62-72. Kapoor, K., Jensen, F., 2015 November 30th, Indonesia says faulty part, crew action factors in AirAsia crash, Reuter, viewed on 13th November 2017, https://www.reuters.com/article/us-indonesia-airasia/indonesia-says-faulty-part-crew-action-factors-in-airasia-crash-idUSKBN0TK3H920151201 Koren, M., 2015 December 1st, What Brought AirAsia Flight 8501 Down?, The Atlantic, viewed on 13th November 2017, https://www.theatlantic.com/international/archive/2015/12/airasia-crash-report/418143/ Kozlowska, H., 2014 December 28th, Heres how AirAsias CEO is handling his airlines first major crisis, Quartz, viewed on 13th November 2017, https://qz.com/318454/heres-how-airasias-ceo-is-handling-his-airlines-first-major-crisis/ Lamb, K., 2015 December 1st , AirAsia crash: crew lost control of plane after apparent misunderstanding, The Guardian, viewed on 13th November 2017, https://www.theguardian.com/world/2015/dec/01/airasia-crew-actions-caused-jet-to-lose-control-say-crash-investigators Ma, L., Smith, E., 2015 December 1st, AirAsia flight QZ8501: Faulty part and 'crew action' caused loss of control that killed 162, Independent, viewed on 13th November 2017, https://www.independent.co.uk/news/world/asia/airasia-crash-crew-action-caused-loss-of-control-of-flight-that-crashed-into-java-sea-killing-162-a6755311.html Myers, M.D., 2013. Qualitative research in business and management. Sage. Schoenfeld, A.H., 2014. Mathematical problem solving. Elsevier. Tan, M., 2015 January 5th, AirAsia shares fall when trading opens after more bad news for carrier, Straits times, viewed on 13th November 2017, https://www.straitstimes.com/business/airasia-shares-fall-when-trading-opens-after-more-bad-news-for-carrier Zikmund, W.G., Babin, B.J., Carr, J.C. and Griffin, M., 2013. Business research methods. Cengage Learning.